Privacy Policy

Web人 ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our site, you agree to the practices described in this policy.

Information you provide directly:

• Contact forms: Name, email, message
• Agent accounts: Name, email, phone number
• Client information (via agents): Business name, plan type, payment status

Automatically collected:

• Page visit timestamps and basic usage data
• IP address (for security and analytics)
• Browser and device type

• Respond to enquiries submitted through our contact forms
• Provide services — run the agent referral program, track clients and commissions
• Communication — send service updates, invoice reminders
• Security — verify identity, prevent unauthorized access
• Records — maintain contracts and financial records as required by law

We may share data:

• With service providers (Supabase, n8n) who help operate our platform — each bound by their own privacy policies
• When required by law or legal process
• With your explicit consent

• Passwords are hashed — never stored in plain text
• Database uses Row Level Security (RLS)
• SSL/TLS encryption on all connections
• Regular security reviews

You may:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data (contact us)
• Request a copy of any contract or agreement

To exercise these rights, contact us via WhatsApp or the contact form on our site.

• Contact form submissions: Until your enquiry is resolved
• Agent accounts: While active + 2 years after termination
• Financial records: 5 years (required by law)

We use minimal cookies for:

• Keeping you signed in to the Agent Portal
• Remembering your language preference

No third-party advertising cookies are used.

• Supabase — database and authentication
• n8n — workflow automation and email
• Google Fonts — typography

Each third-party service has its own privacy policy.

We may update this policy from time to time. Material changes will be communicated to registered agents via email. Continued use of our services after changes constitutes acceptance.

For questions about this privacy policy or your personal data:

• WhatsApp: +62 851 8300 5811
• LINE: @rayantion